Frequently Asked Questions

Are you licensed?

Yes. Rob’s Handyman Service is a licensed building contractor in St. Joseph County and the City of South Bend, Indiana. While we specialize in maintenance and repair services, our licensing ensures work is completed to local standards and regulations.

Are you insured?

Yes. We carry a general liability insurance policy for your protection and peace of mind. A certificate of insurance can be provided upon request.

What forms of payment do you accept?

We accept cash, check, credit card (3% processing fee), ACH, and Venmo. For buyers and sellers under contract, we can also arrange payment through title at closing. Payment is not due until the work has been completed..

What should I do to prepare for my appointment?

To ensure efficient service, please clear the work area to allow easy access. If you have any customer-supplied materials, have them ready and available when we arrive.

Do you require a deposit?

A deposit is only required for:

• Special-order materials

• Job-specific materials over $250

• Materials designated as non-returnable by the supplier

If a deposit is required, it will be clearly outlined in your estimate.

Do you offer a warranty?

Yes. All completed services include a 2-year workmanship warranty and a 1-year materials warranty for materials we supply. We do not warranty customer-provided materials. If you experience an issue, please contact us directly—your satisfaction is our top priority..